Privacy Policy

TimeFads.com is committed to privacy and security for all of our clients. Because we respect your right to privacy, we have developed a Privacy Statement as indicated below.

Personal Information

Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs.

There are two ways you can provide us with and consent to our collection of certain personal information:

E-mail Request - Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our Sales Representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

Enrollment - You may choose to enroll for one of our products or services where we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you in order to apply.

Statistical Information About Your Visit

Information obtained while visiting our site does not identify you personally, but rather records information about a visit to our site. We may monitor statistics such as how many people visit our site, which pages people visit, and which browsers people use. We use these statistics about your visit to help us improve the performance of our web site and over all user experience.

Your Ability to Opt-Out of Further Notifications

Periodically, we notify our customers of new products, announcements, and updates. If you would like to opt-out of being notified, please contact us at sales@timefads.com.

Return Policy:

All of our Watches, are 100% authentic and brand new. We do not sell replicas or refurbished items. Every watch we sell is equipped with a security tag which must remain intact if you wish to return it, so before you wear your watch, please make sure it is what you ordered and that it is absent of any 'Out of Box' defects. Also, please make sure the watch is to your liking because once you remove the security tag or wear or modify the watch, it is not returnable and is solely subject to the warranty provided. If you find that there is something wrong with your watch or it does not meet your expectations, please contact us to obtain an RA number. After completely reading this policy, you can obtain an RA number by sending us a request via email to sales@timefads.com

Our return policy is as follows:

ALL customers wishing to return their purchases must first obtain a 'Return Authorization' (RA) number. A request for an RA# must be made within 30 days of order delivery and be returned to us no later than 10 days after an RA# has been issued. If a package arrives without the RA# clearly visible on the outside box, it will be refused by our receiving department.
Freight charges for all non-defective returns will be the responsibility of the customer. Returns must be shipped via a prepaid traceable carrier, such as UPS, USPS, or FedEx. In case of loss or damage, the customer is liable.
All returns must still have the security tag affixed as it was when shipped. It must not be worn, sized, used or altered in any way. Watches showing any sign of wear cannot be returned. If they do show wear, they will be returned immediately at the customer's expense and no refund will be granted.
Special orders cannot be returned unless they are found to be defective. Special orders are marked as such during the order process.
All returns must have non-damaged packaging (preferably unopened) and be in resalable condition, containing all original contents (Instruction manuals, Warranty Cards, Watch Tags, etc.) otherwise, a maximum of a 15% restocking fee will apply. On returns of the brands Armani, Diesel, Seiko, Citizen, ESQ, TW Steel, and Movado a 10% restocking fee will apply to all returns made on these brands.
If the watch is worn, visibly used or the tag is removed, you cannot return the watch. You are, however, fully protected under the warranty and must work with the warranty provider to obtain either a replacement or a repair.